Time Tracking for IT Chargebacks

Replicon For Shared Services Chargebacks

Replicon’s platform streamlines processes around project time tracking and chargebacks to help shared services organizations serve better and grow faster. Our customers see more than a 90% increase in accuracy and huge reduction in time to chargeback.

Time Tracking For Your Shared Services

Configure project timesheets to capture the information as per your Shared Services needs.
Differentiate between project/admin hours and allocate them to internal clients.
Resources can book time off on the timesheet to indicate vacation and unavailability.
Utilize timesheet comments and attachments to give project managers detailed context and transparency.
Leverage our advanced mobile app to enable your remote teams to submit timesheet entries.

Intelligent Validations and Approvals

Leverage advanced business validations to reduce errors on the timesheets.
Ensure timely submission from shared services resources and supervisors using real-time alerts.
Model approval workflows that make sense for your business.
Dynamic routing of timesheets to project managers or supervisors further reduces overheads and lead times.

Maximize Resource Productivity

Set accurate project hour targets at different levels by rolling up individual billable hours to a group, business unit, or shared service organization.
Easily handle reduced work hours and exceptions, such as holidays or non-working days.
Give your supervisors and services leaders up-to-the-minute visibility into chargeback hours.
Manage performance and accountability with access to historical trends and real-time progress against target hours.

Manage Service Delivery

Create multi-level projects, define project milestones, and set up relevant information in seconds as per your shared service needs.
Set estimates and track project status, actuals, WIP, chargebacks in real-time to manage your business.
Get a centralized view of all your shared services organization projects.
Access detailed information about project hours, costs, chargebacks, and productivity.

Streamlined Chargebacks

Define and manage chargebacks for all the services delivered with ease.
Set chargeback rates at project or role level to match your contract requirements.
Consolidate all chargeback information and share with internal clients in real-time.
Justify all chargeback with detailed information about work done and effort.

Integrations For Your Business

Utilize our prebuilt connectors or build your own using our web services API.
Seamlessly share time and project data with other applications within your business ecosystem.
Connect with CRM, HR, PM, accounting, ERP or other proprietary systems using our prebuilt connectors and integration services.

Business Intelligence

Define your business metrics and manage your Shared Services performance.
Get real-time visibility into internal clients, projects, resources, and chargebacks using our out-of-the-box reports.
See the big picture using our dynamic summary charts and dashboards.
Configure the reports to match your organization’s reporting needs.
Stay on top of business metrics like costs, WIP, utilization, margins, etc. and use them to make proactive decisions.

Explore How Polaris PPM Supports Your Shared Services Chargebacks

Learn More

Customers Speak

“In the professional services industry, time, expenses and resource data is our lifeblood to ensure we support our teams, we exceed expectations with our clients, and we grow our business. Replicon plays an intrinsic role at Xoomworks.” Read More

“Our accounting department has significantly simplified the coding, and subsequently the data collected, in our mandated payroll system, to rely heavily on Replicon to understand the percentage of time spent on jobs to fine-tune our service level agreements, performance measures and unit costs.” Read More

“From the onset, it’s clear that Replicon is an innovative technology company, and that it sees optimizing time as a core pillar to delivering significant value to its customers” Read More

“We rely heavily on Replicon’s built-in reports, and another standout feature for us is the progress bar that visually represents how a project is tracking against a client’s budget. Using these functionalities, managers can pull a report in seconds on how a project is tracking.” Read More

“With Replicon, it’s been so much easier for us to track campaigns, and break it down into subcategories so we have more granularity into how a project is faring. We continue to embrace how to use the data in more strategic and critical ways each day, which undoubtedly helps us continue to serve our clients effectively.” Read More